Mediation is a formal and flexible dispute resolution process. The mediator’s role is to guide the parties toward their own resolution. The mediator will carry messages—offers, counter offers, questions, demands, and proposals—between both sides to help the parties move closer to resolution. The Private Social Worker as prescribed in the legislation is suitable, qualified and registered to conduct this process and have it finalized into a court order. Your family has its own dynamics, and needs, allow us to process your situation with the reception that it deserves.